Collecting payments is labor-intensive and yields poor results. Between the multiple calls made to customers, the return calls with long holds, and the back and forth exchange of documents and payment negotiations, traditional collections involve protracted life cycles, low ROI and ever-increasing frustration.
IConnect247® is the first all-in-one debt repayment and customer service app. From setting up payments and exchanging documents to live chat and push alerts, IConnect247® streamlines the collection process and enhances the customer experience. Now you can easily connect with customers while providing a self-service option that increases payments and reduces costs.
SELF-SERVICE PAYMENTS AND CUSTOMER SUPPORT IN ONE APP
IConnect247’s® convenient self-service features provide an enhanced customer experience and an appealing alternative to receiving agent calls.
- MAKE PAYMENTS
- ESTABLISH A PAYMENT OPTION
- LIVE CHAT
- VIEW ACCOUNT DETAILS
- EXCHANGE DOCUMENTS
- PUSH NOTIFICATIONS
Make Payments
Payments are easy. IConnect247® gives customers the ability to make secure payments, quickly and conveniently, any time of day, any day of the week.
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